Testimonials

RESIDENTIAL TESTIMONIALS

We call Fidelity Exterminating for our pest control services. The employees are professional and knowledgeable. We receive prompt service with a smile and the work is top-notch. Fidelity Exterminating makes the whole experience from start to finish a pleasant one!

Debbie J.

 

I want to commend the service we always receive from our technician, Jerry Gordon. He is always courteous and thorough. Please know that the people he serves appreciate him, his exceptional work, and Fidelity as a whole.

Jeanette K.
Edgewood, MD

 

Thank you to Fidelity for the wonderful service in the past. Looking forward to the same great service in 2014!

Bernice S.
Aberdeen, MD

 

Bernie and the rest of the staff at Fidelity, especially Darin, have done a great job of keeping the bugs and mice out of our home. Thanks!!

-Rick S.
Jarrettsville, MD

 

Between the buyer, the termite inspector, and the realtor, I really felt ‘outgunned’ on something I know little about. I’m so glad I had Fidelity in my corner and want to thank them for patiently explaining (repeatedly) what was found, what was previously done, and how we were covered under our warranty. By the way, Brent was respectful and professional, as is everyone else we have dealt with at Fidelity.

-Joe V.
Whiteford, MD

COMMERCIAL TESTIMONIALS

At McDonald’s we maintain the highest standards of sanitation and pest control. That’s why since 2005 we have relied on Fidelity Exterminating to keep our restaurants pest free. Their dedication to customer service and their unparalleled response time gives us the peace of mind that we need to focus on our own customer service standards.

Mike Lozinak, McDonald’s Restaurants

 

Dear Fidelity,
On behalf of Salem Lutheran Children Center, I wanted to express my sincere thanks at the prompt service and great care you showed us on September 12 during our yellow jacket invasion.  We have some 200 children at our Center, and most of them access the building right at the epicenter of the problem.  That you prioritized us on the day of the initial call was so appreciated.  But having Bernie come to the Center the next day, personally move our trash cans, and provide advice on ways to manage the crisis was a level of service that I would never have imagined or anticipated. We have been following the recommendations Bernie made to very good results.
So your advice was heeded, improvement was seen, and I really can’t thank you enough for caring about the children as much as we do.
A grateful client,
Chris Potts
Salem Lutheran Children Center

 

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